Website Terms of Service

Effective / Last Updated: July 14, 2026

These Website Terms of Service (these “Terms”) govern your access to and use of the website located at www.spacewalk.ai and any other websites, web pages, and online services that link to these Terms (collectively, the “Site”). The Site is owned and operated by Spacewalk Security, Inc., a Delaware corporation doing business as “Spacewalk AI” (“Spacewalk,” “we,” “us,” or “our”). The terms “you” and “your” refer to you, the user of the Site.

Please read these Terms carefully. By accessing, browsing, downloading from, registering with, or otherwise using the Site, you agree to be bound by these Terms and by all rules, policies, and disclaimers posted on the Site or of which you are notified. If you do not agree with all of these Terms, do not access or use the Site. If you are using the Site on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. Relationship to Our Products and Services

The Site is an informational and marketing resource. These Terms govern only your use of the Site. They do not govern any organization’s access to or use of Spacewalk’s agentic security operations and incident response platform or related products, professional services, or incident response services (collectively, the “Products”). Access to and use of the Products is governed by a separate written agreement between Spacewalk and the applicable customer, together with any applicable order form and Spacewalk’s Data Processing Addendum (the “Customer Agreement”). If there is any conflict between these Terms and a Customer Agreement with respect to the Products, the Customer Agreement controls. Nothing on the Site constitutes an offer, commitment, or guarantee regarding the Products or their features, availability, or performance.

2. Intellectual Property

Except as otherwise provided, the Site and all content included in or made available through the Site — including text, graphics, logos, icons, images, audio and video, data compilations, software, and documents (collectively, the “Site Content”) — are the property of Spacewalk or its licensors and content providers and are protected by United States and international intellectual property laws. All rights, title, and interest not expressly granted with respect to the Site and Site Content are reserved.

The Spacewalk and Spacewalk AI names, logos, product names, designs, page headers, button icons, and service names are trademarks or trade dress of Spacewalk and may not be used without our prior written permission. All other names, logos, and marks appearing on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Spacewalk.

3. License and Acceptable Use

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and Site Content for your own personal or internal business purposes of evaluating and learning about Spacewalk and its Products. You agree to use the Site only for lawful purposes and in accordance with these Terms. You will not, and will not permit or authorize any third party to:

access or attempt to access the Site other than through the interface we provide, or through another user’s account, unless expressly permitted in a separate written agreement signed by an authorized representative of Spacewalk;
access or use the Site, or any portion of it, through any automated means, including scripts, bots, spiders, scrapers, or web crawlers;
scrape, duplicate, reproduce, copy, republish, frame, license, sell, trade, or resell the Site or any Site Content, or compile or collect any Site Content as part of a database or other work;
reverse engineer, decompile, disassemble, probe, scan, test, or otherwise attempt to derive the source code of, or circumvent or disable any security or technological features of, any portion of the Site, except to the extent this restriction is prohibited by applicable law;
rent, lease, or sublicense your access to the Site, or sell, share, or transfer your account credentials, rights, or obligations under these Terms;
use the Site to upload, store, or transmit any material that is infringing, defamatory, libelous, unlawful, tortious, harassing, or that violates the privacy, publicity, or other rights of any third party;
use the Site to store or transmit malicious code or malware, or to engage in phishing, spamming, or other fraudulent activity;
interfere with, disrupt, degrade, or impose an unreasonable load on the Site or the servers or networks connected to it, or restrict or inhibit any other person from using the Site;
divert or attempt to divert Spacewalk customers or prospective customers to another website, application, or service;
use a false identity or email address, impersonate any person or entity, or misrepresent your affiliation with any person or entity; or
remove, obscure, or alter any proprietary or copyright notice on any portion of the Site or Site Content, or otherwise use the Site in violation of any applicable law or regulation, including U.S. export control and sanctions laws.

4. Registration and Accounts

To access certain features of the Site — such as gated resources, demo requests, or event registrations — you may be asked to create an account or submit registration information. You must be at least 18 years old to create an account or submit information through the Site. You agree to provide current, complete, and accurate information and to keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, and you agree to notify us promptly of any unauthorized use. If your account is provisioned or managed by your employer or another organization, additional terms may apply and that organization may be able to access, manage, or disable your account. We may suspend, disable, or terminate your account at any time, for any lawful reason, with or without notice.

5. Submissions

The Site may allow you to post, upload, submit, or otherwise make available content or materials — such as reviews, comments, testimonials, questionnaire responses, or other communications (each, a “Submission”). Submissions reflect only the views of the person who made them and not those of Spacewalk. You are solely responsible for your Submissions.

By making a Submission, you grant Spacewalk a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, distribute, transmit, display, perform, adapt, modify, translate, create derivative works of, and otherwise exploit the Submission in any medium or form now known or later developed, for any purpose, without further notice, attribution, or compensation to you. You represent and warrant that (a) you own or otherwise control all rights necessary to grant this license; (b) your Submission is accurate and not fraudulent, tortious, or otherwise unlawful; and (c) your Submission does not infringe or violate the intellectual property, privacy, publicity, or other rights of any person or entity. Spacewalk has the right, but not the obligation, to monitor, evaluate, edit, move, or remove any Submission at any time, in its sole discretion.

6. Feedback

If you provide any suggestions, enhancement requests, recommendations, corrections, or other feedback regarding the Site or the Products (“Feedback”), you agree that your Feedback is provided voluntarily, is not confidential, and places Spacewalk under no obligation of any kind. You grant Spacewalk a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to use and incorporate the Feedback into its products and services without restriction or obligation to you.

7. Artificial Intelligence Features and Content

The Site may describe, demonstrate, or provide limited access to features that use generative artificial intelligence, large language models, and other machine learning systems, including systems provided by third parties (collectively, “AI Features”). Any output generated by AI Features (“Output”) is provided for general informational purposes only. Because AI and machine learning are rapidly evolving, Output may be inaccurate, incomplete, out of date, or not unique to you, and may not reflect Spacewalk’s views. You should not rely on any Output without independently evaluating its accuracy and appropriateness, including through human review. Any AI Features made available through the Site are not a substitute for the Products, and any statements on the Site about the Products’ capabilities are subject to the applicable Customer Agreement.

8. No Professional or Security Advice

The Site and Site Content are provided for general informational purposes only and do not constitute professional, legal, or tailored cybersecurity advice, and should not be relied upon as such. Use of the Site does not create any advisory, fiduciary, or professional relationship between you and Spacewalk. You are responsible for evaluating the information available on the Site and for any decisions you make based on it.

9. Third-Party Links and Content

The Site may contain links to third-party websites, products, and services that are not owned or controlled by Spacewalk. We provide these links only as a convenience, and their inclusion does not imply endorsement of or affiliation with the third party. We are not responsible for the content, policies, or practices of any third-party site or service, and your use of them is at your own risk and subject to their terms and policies.

10. Privacy

Our collection and use of information about you through the Site is governed by our Privacy Policy, available at www.spacewalk.ai/privacy-policy, which is incorporated into these Terms by reference. Please review it to understand our practices.

11. Copyright Complaints (DMCA)

If you believe that content on the Site infringes your copyright, please send a notice to our designated agent at legalnotices@spacewalk.ai that includes, as required by the Digital Millennium Copyright Act, 17 U.S.C. § 512: (i) a physical or electronic signature of the person authorized to act on behalf of the copyright owner; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material claimed to be infringing and its location on the Site; (iv) your name, address, telephone number, and email address; (v) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

12. Modifications to the Site

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, all or any part of the Site at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site or any part of it.

13. Disclaimer of Warranties

YOUR ACCESS TO AND USE OF THE SITE AND SITE CONTENT IS AT YOUR SOLE RISK. THE SITE AND SITE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SPACEWALK EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SPACEWALK DOES NOT WARRANT THAT THE SITE OR SITE CONTENT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOUR USE OF THE SITE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS, AND SPACEWALK IS NOT RESPONSIBLE FOR ANY SUCH PROBLEMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SPACEWALK OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE OR SITE CONTENT, EVEN IF SPACEWALK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Spacewalk and its affiliates, and their respective directors, officers, employees, agents, and contractors, from and against any claims, demands, suits, proceedings, liabilities, losses, damages, judgments, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your access to or use of the Site or Site Content; (b) your violation of these Terms; (c) your Submissions; or (d) your violation of any rights of a third party.

16. Governing Law and Venue

These Terms, and any dispute arising out of or relating to these Terms or your use of the Site, are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. You agree that the exclusive jurisdiction and venue for any such dispute will lie in the state and federal courts located in the State of Delaware, and you irrevocably consent to the personal jurisdiction and venue of those courts. Nothing in this Section limits either party’s ability to seek injunctive or other equitable relief.

17. Termination; Severability; Waiver

We may terminate or suspend your access to the Site at any time, for any reason, with or without notice. Upon termination, you must immediately stop accessing and using the Site. All provisions of these Terms that by their nature should survive termination — including provisions regarding intellectual property, Submissions, Feedback, disclaimers, limitations of liability, and indemnification — will survive. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Terms will not constitute a waiver of that provision.

18. Changes to These Terms

We may modify these Terms at any time, in our sole discretion. When we do, we will revise the “Effective / Last Updated” date above. Any changes are effective as of that date. Your continued access to or use of the Site after changes are posted constitutes your acceptance of the revised Terms. This version of the Terms supersedes all earlier versions.

19. Contact Us

If you have any questions about these Terms or the Site, please contact us at legalnotices@spacewalk.ai, or write to us at: Spacewalk Security, Inc., 17872 Gillette Ave, Suite 315, Irvine, CA 92614, USA.

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